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REFUND & RETURN POLICY

RETURN POLICY

At Flangeli, we take utmost care to ensure that our products are of the highest quality and meet your expectations. However, if for any reason you are not satisfied with your order, please contact us within 24 hours of receiving your order. We will arrange for the pickup of the order and initiate the refund process. Please note that the returned product should be unused, in its original packaging, and in the same condition as received. The refund will be initiated once the returned product is received and inspected by our team.
In case of any issues with your order, please do not hesitate to contact us. We will do our best to resolve the issue and ensure your satisfaction.

REFUND POLICY

We take pride in delivering our homemade gelatin and flan desserts as quickly as possible. The delivery time depends on the delivery location and the shipping method selected. We aim to deliver your orders within 2-5 business days. You will receive a confirmation email once your order is placed.

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